"We", "Us", or "Our" refers to the Company as defined above.

"Customer" refers to any individual, business, or entity anywhere in the world that accesses, uses, or purchases our Services or Products, whether directly or through an authorised representative.

"You" or "Your" refers to the Customer as defined above.

"Supplier" refers to any third-party vendor, service provider, contractor, or licensor that provides products, services, software, or infrastructure used in or integrated with the Company’s Services or Products.

"Third Party" refers to any entity other than the Company, Customer, or their respective affiliates. This may include partners, external service providers, licensors, or users who interact with the Services but are not direct parties to these Terms.

We are committed to safeguarding our users' privacy and ensuring the security of the personal data entrusted to us.

We comply with the Protection of Personal Information Act (POPIA) of South Africa and relevant international data protection laws, such as the General Data Protection Regulation (GDPR), where applicable.

By utilising our services, you acknowledge and accept the terms of this Privacy Policy.

Full name, email address, phone number, and contact details.

Business or company details. (if applicable)

Login credentials. (encrypted)

Payment and billing information. (processed via secure third-party providers)

Our systems may retain data entered by customers, including personal information from third parties.

We do not access or use this data unless required for support, maintenance, or legal compliance.

We utilise cookies to enhance your experience, maintain active login sessions, and monitor platform usage.

Without cookies, our platform is unable to support a logged-in session.

You can manage or delete cookies in your browser settings; however, some features may not function properly correctly.

Providing, maintaining, and improving our services.

Managing customer accounts and authentication.

Processing transactions and billing.

Sending security alerts and service updates.

Ensuring compliance with legal and regulatory requirements.

Encryption of transmitted data.

Access controls to prevent unauthorised access.

Regular security audits to maintain compliance.

Data minimisation: We only collect necessary data.

We operate in multiple regions, and customers can choose where they use our services based on availability.

Customer data is stored exclusively in the region they select and is not transferred between regions unless:

Legally required by authorities in the selected region.

Explicitly requested by the customer for migration or other business purposes.

We ensure that all data remains protected under the applicable data protection laws of the selected region.

Since we do not store data between regions, all customer data remains stored in the selected region.

Our customer is responsible for selecting the region in which our services are utilised and data is stored.

We retain personal data only for as long as necessary to provide services and fulfil legal obligations.

Customers can request data deletion by contacting us at legal@interstellio.io.

Access your data and request a copy.

Request correction of inaccurate data.

Request deletion of personal information.

Withdraw consent. (if applicable)